Logistics and e-commerce
Systems and automation for logistics and e-commerce operations.
Stores, warehouses, carriers and spreadsheets that do not talk to each other. We connect them, automate the repetitive steps, and give you one view of what is happening.
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For logistics and e-commerce operations, Erö automates order processing, inventory sync and fulfilment steps, integrates stores, warehouses and shipping tools, designs customer service workflows for order status, and builds dashboards and internal web apps. The focus is systems and operations, not store building.
Where operations get stuck
Disconnected tools
Store, inventory, shipping and accounting each hold part of the truth.
Manual order handling
Orders, labels, tracking and documents moved by hand, batch after batch.
Inventory drift
Stock counts that disagree between channels until something oversells.
Where is my order?
Customer service time spent answering status questions the system already knows.
What we build for logistics and e-commerce
Order and fulfilment automation
From order to label to tracking, with people only on exceptions.
Inventory sync
One stock number across channels and locations.
Integrations
Stores, marketplaces, warehouse, shipping and accounting tools connected.
Customer service workflows
Status updates and answers by WhatsApp or email, handed to a person when needed.
Dashboards and internal apps
Throughput, backlog and exceptions in one place.
Branded ordering channels
New brands or channels launched on the systems you already run.
Common questions.
Do you build online stores?
Our focus is the systems behind them: order processing, inventory, fulfilment, integrations and customer service. We build web apps and portals where they serve the operation.
Can you connect our store, warehouse and shipping tools?
Usually yes, through their APIs, databases or scheduled exports. We confirm what each system allows during the assessment.
Where do we start?
With a fixed-scope assessment that maps the current order flow and identifies the steps worth automating first.
Let us look at how your operation actually works.
If your tools are disconnected, your processes are manual, or your sales team is waiting on answers, a short conversation is the easiest place to start.